Intelligent Office Suite
Using paper to distribute messages around the office? Instead, use our callcenter dashboard for your call center or in-house staff answering phones. Once your staff creates the message and selects the reason for the call, the software automatically sends the message to the person that’s assigned to handle that task or reason. Multiple calls from the same person? No worries. The thread of that patient’s call continues until that case is closed. Eliminating multiple notes. The software also remembers the patient information for next call, eliminating the need to re-enter the patients demographics again. The software contains a interoffice messaging system. All staff members can see the log of what has been done for this request as each staff member documents the actions that they have taken to handle this case. There notes are timed, dated and stamped with their name for accountability.
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