Itsm Activated

ITSM Activated is a 100% Black female owned company that focuses on helping IT departments in the public and private sector across South Africa and the rest of Africa to become Strategic Business Partners through our world-renowned Service Catalogue. We value our customers and partners as part of the business, thus creating long lasting relationships with them is our core priority, and we oblige ourselves in satisfying their needs by offering cost-effective services. Through our IT Service Management solutions, we aim to deliver and implement services in a simple, affordable and efficient manner to facilitate Business and IT alignment. Whatever ICT challenges organizations may face, ITSM Activated partners with the IT department to solving them. We pride ourselves in taking big challenges and solving them to the benefit of our customers and partners. ITSM Activated provides IT Service Management Solutions. We enable our IT customers to become Business Strategic Partners. Enabling them to achieve their goals and objectives through effective IT Service Management Solutions focusing on people, process and technology. We use the company to contribute to the country’s economy by creating jobs. We identified that there is a problem of job entry into specialised fields specifically IT Service Management by our black graduates. The field has not transformed to represent the country’s demographics. Our Vision: To become a preferred partner of choice in implementing IT Service Management Solutions globally. Our Mission: To enable our IT customers to become Business Strategic Partners. Enabling them to achieve their goals and objectives through effective IT Service Management Solutions focusing on people, process and technology. CSI Vision: To broaden our African children’s circle of exposure to possible career choices within the IT industry and to Make IT an attractive career choice for learners of all ages across Africa.