Jumo Health

Jumo Health is a Patient Experience Organization (PXO), built to re-engineer every moment of the clinical trial journey around patient choice—the choice to say yes, the choice to stay engaged, and the choice to complete. When experience becomes the system, participation follows. Why listen? Because your most expensive trial problems—recruitment delays, under-enrollment, mid-study dropout—share a common root: a broken patient experience. Most vendors optimize ads, sites, and reminders. Jumo Health optimizes how patients feel, think, and decide throughout the journey. Why care? Because experience drives enrollment and retention. Patients overwhelmed by jargon, left in the dark, or unsupported mid-study are more likely to disengage—especially in rare, pediatric, and high-burden trials. Today’s participants are not passive subjects; they’re decision-makers with expectations. Why change? Because traditional recruitment models bolt engagement onto operations. We embed behavioral science, empathy, and design into every touchpoint—from outreach to informed consent to the last visit. Why now? Because 80% of trials miss enrollment timelines, 33% of participants drop out, and regulatory pressure for patient-centricity is growing. Decentralized trials, AI, and protocol complexity are raising the bar—and patient expectations. Why Jumo Health? We’ve built the only global PXO infrastructure combining: Deep roots in health literacy Behaviorally-informed storytelling Multilingual, culturally adapted content End-to-end journey orchestration across US, EMEA, and APAC With Jumo Health, you don’t get a vendor. You get a system of trust, clarity, and activation—built to move patients from awareness to advocacy.