Jwold Virtual Solutions

General Administrative Support: Managing and updating electronic files, creating and managing spreadsheets, reports and presentations, processing orders, shipments and refunds, conducting research and surveys, updating customers with new product/service information, data entry, personal assistance (calendar management, travel arrangements, errands). Email Management Inbox Cleanup and Customer Service: Unsubscribing from or deleting spam and other unwanted emails, tagging and archiving emails for future reference, monitoring email inbox, creating label system to categorize emails for easy retrieval, handling email customer service inquiries, creating SOP system to reply to common issues and questions, flagging important messages. Trade Shows and Events: Researching trade shows or special events, managing booth and attendee registration, booking travel and hotel, determining advertising and sponsorship options, ordering booth, brochures and giveaways, working with on-site exhibit company to manage all deadlines, shipping requirements, etc, ensuring prompt return of items to vendors, coordinating speaker seminars.