Kaleido & Co

Kaleido & Co. helps teams and organisations design better services, products, and ways of working—through user insight, creative facilitation, and collaboration by design. We work at the intersection of UX, service design, and strategic facilitation. Whether you’re developing a new service, aligning a team, or activating user insights across the organisation, Kaleido & Co. creates clarity and structure that moves you forward. We’re brought in when complexity is high, the stakeholders are many, and the path forward isn’t obvious. We lead user research, map customer journeys, design and facilitate sprints, workshops, and strategy sessions—always with people at the center. We believe that when collaboration works, everything else gets easier. Our services include: → UX & service design → User research & testing → Customer journey mapping → Workshop design & facilitation → Design sprints & co-creation processes → Design thinking training → LEGO® Serious Play® → Strategy retreats & team offsites → Collaboration training We’ve worked with organisations like LEGO, DR, Novo Nordisk, Visma e-conomic, PKA, Fonden for Entreprenørskab, and One Health Insurance—across sectors including health, tech, education, media, and finance. Kaleido is short for kaleidoscope—because we believe new perspectives, shared clarity, and collective creativity are the heart of meaningful change.