Key Research Group

The Key Research Group comprises four market research and call centre companies, Key Research, Pulse Business Solutions, West Coast Field Services and Researchpanel. Key Research is a Tauranga based, full service, market research agency with a high level of expertise in added value market research and consultancy. The total commitment to professionalism and quality has ensured that Key Research has proven its ability to many high profile clients at national and international levels. Pulse Business Solutions is based in Oamaru and Tauranga with two full service contact centres offering a high level of expertise in inbound and outbound customer contact via telephone, email, postal, fax and internet. Pulse Business Solutions has 85+ workstations and possesses the capacity to conduct a number of large scale projects simultaneously including market research fieldwork. West Coast Field Services is Western Australia's longest-serving market research field services company operating across Australia and specialising in all market research field and call centre services. With over 20 years’ experience WCFS is able to service any market research or customer contact project. Researchpanel is a 40 seat market research field services company based in Perth, Western Australia. Specialising in online panel management and providing a range of market research services to corporate and government clients across Australia.