Kobee

Kobee’s mission is to create the simplest and most powerful support experience ever made—something that bridges your company and your customer in a way previously unheard of. Internally, it means that your team has an implicit connection to the customer, regardless of their role. Externally, it means that your customers are hooked into your company’s progress at a macro and micro level in a personalized way. In the beginning, we will do this by creating powerful integrations between your support and product functions. A simple example—if a customer asks about something, they should receive regular updates about it without your having to manage those communications. Customer support is more important than ever but finding a simple support platform seems harder than ever. AI and chatbots are blurring the lines between marketing and support. CRMs are blurring the lines between sales and support. None of these tools focus on the simple, yet crucial task of providing excellent support to your customers. We are fixing that.