Kuborn & Partners

Learning & Development Training & Conferences Consulting & Advisory Objective: improve the consumer experience Accredited by the Ministry of Economy to assist SMEs in improving their operational excellence Our clients portfolio includes international brands: Fairmont Hotels & Resorts, Hyatt, The Leading Hotels of the World, Radisson, BMW, Volvo, Citibank, Société Générale, Banque Internationale à Luxembourg, EY, PWC, KPMG, Luxair Luxembourg Airlines, LuxAirport, Sodexo & many others. We assist you in improving your clients satisfaction. We deliver pragmatic training programs & consulting on: • Service excellence & customer experience • Sales excellence & presentation skills • Professional business etiquette & good manners I conduct the diagnosis with the team, thus they walk in the shoes of their clients, they bring pragmatic ideas and I assist them in the implementation. Based in Luxembourg & mobile worldwide, I look forward to sharing with you the ingredients of my recipe to provide a five star service. Thank you for your curiosity and for contacting me. BK@kubornandpartners.com +352 691 84 84 94 #hotelmanagement #formation #training #advisory #service #learning #operationalexcellence #development #serviceskills #customerrelationship #customerservice #conference #lecture #keynotespeaker #fivestar #customerexperience #relationclient #clientfocus #businessetiquette #clientcentricity