Lenochat

LenoChat is an all-in-one live chat platform built for startups, small businesses, and growing teams who want to manage customer conversations faster and smarter with the power of AI. Key Features: • Live chat + multi-channel inbox: Manage all customer messages from one place — website chat, WhatsApp, Instagram, Facebook, and Shopify — instead of jumping between apps. • AI Agent: Answers common questions using your own knowledge base, and knows when to hand the conversation to a real person so service stays fast and human. • AI Copilot: Suggests answers, adjusts tone, and helps rephrase messages based on your content, so your team can reply faster without starting from scratch every time. • Customer details in every chat: See who you’re talking to, their history, and (if you’re using Shopify) their order details directly in the conversation. • Chat widget that fits your brand: Customise colours, text, and behaviour so the chat looks and feels like part of your own website, not a random bolt-on. • Built for busy teams: Forward chats, see what customers are typing in real time, share files, and set business hours with an automatic offline form. • Simple to install anywhere: Add LenoChat with a WordPress plugin, a Shopify app, or a small code snippet you can paste into any website. No complex setup, just copy–paste and go. Our Mission: To empower small teams with smart, scalable tools that help them deliver better customer experiences and grow with confidence. Headquartered in Sydney, Australia, serving businesses worldwide. Built for small businesses. Ready for global scale.