Lensity

Lensity Corporation is a software applications company, headquarted in Silicon Valley, California. The management team at Lensity, are individuals with proven credentials and a long history of successfully working together. With many combined years of software delivery and global services experience, the team brings significant value to the table as individuals and also as a group with their complementing ideas and capabilities. Lensity LISTEN™ is a SaaS offer with an integrated approach to feedback/survey management and social CRM. It incorporates a unique blend between feedback and forum with ubiquitous feedback collection. It provides a simple and efficient way of gathering feedback from customers, either from website or integrated into product. Using Lensity LISTEN™ powerful APIs, the feedback received can be integrated into existing standard tools & processes, thereby improving the efficiency of the organization and eliminating the need to train the larger team on newer concepts. The custom forms, ratings and reporting abilities in Listen provide a way for the organization to collect and analyze the data using standard customer satisfaction indices. Lensity LISTEN™ - simple, powerful and focused on enhancing solution quality and customer retention.