Lexcen Software

The simplest way to manage call flows through easy-to-understand visualisations, in just a few clicks, on any platform. No technical experience needed Interactive & intuitive interface: Follow your calls on our interactive call flow canvas. Accurately visualise the call flow elements including Auto Attendants, Hunt Groups, Call Queues and Call Centres plus more. See how the call flow change with the time of day or day of week. Instantly play Greetings & Announcements at each position in the call flow. Simple, Accurate and Quick: A simple dashboard provides a visual summary of your phone system locations, users and assigned inventory. The Tool Bar menu provides quick access to those common tasks that used to take hours/minutes that can now be achieved in seconds. Auto Detect Looping Calls: While updating your call flows it has been traditionally easy to create an infinite loop between call flow elements or users. Lexcen Call Flow lets you instantly identify never ending call flow loops and prevents call flow loops from being configured, so that your never miss a call. Any incomplete call flows are highlighted and prevented from being published.