Limebox Software Pvt. Ltd

Survival of the fittest: Today’s competitive, globalized world economy once again eloquently demonstrates that only the fittest survive. Who will turn out to be the fittest in service-oriented businesses? It is only those who not merely anticipate and fulfill but also exceed customers’ expectations. Those who fail in this mission merely falter, wither away and die. It is, therefore, highly essential for any business to have an insight into the customer’s buying behavior and experience. There are different ways of understanding customer behavior and one of the most powerful ways is through a systematic feedback. The current feedback mechanism, however, does not motivate customers to provide sufficient feedback and enable businesses to act with alacrity and live up to their expectations. What is the solution? It is here that Limebox comes as a boon to businesses in the service industry. It is a solution which maximizes feedback potential through gamification and analytics. With an intuitive user interface, the platform enables businesses to capture real time feedback at the point of sale. The outlets can deploy tabs (iOS, Android) for tracking real time experience. By capturing customer emotions in real time, the solution facilitates data-based decision-making in the nick of time. Limebox enables businesses to nip negative customer experiences in the bud and wards off adverse exposure on social media.The platform caters to multiple business segments and enables them to reward and retain old customers and acquire new customers. After all, knowledge is power. Limebox server will be deployed in a Cloud environment to provide fast, precise and secure access to customer data in real time. As a result, businesses opting for Limebox can delight, surprise and overwhelm customers. Have a feel for Limebox. You will fall in love with it since it helps you scale greater heights in whatever service enterprise you happen to be.