Liveshopper Sassie

LiveShopper Sassie is a market research firm founded in 2016 and based in Findlay, OH. With over 110 resellers and end-clients, our company has a proven record of helping clients, like you, improve customer experiences. In early 2020, LiveShopper acquired SurfMerchants LLC (Sassie), a software company out of Boston that provides a platform for market research technologies. This acquisition will combine tools to provide mystery shop/research companies with a world-class data collection solution and a state-of-the-art reporting platform for our retail, restaurant, hotel, and CPG clients. Now, instead of having to rely on multiple vendors, systems, and technologies, LiveShopper Sassie will give you everything in one easy-to-use product. If your clients are looking to capture consumer insights, measure operational performance, or track customer satisfaction levels, LiveShopper Sassie is the answer. Stay tuned for more updates moving forward. Visit us online at