Lucidcare

Lucid Care (PTY) Ltd was established in 2017 and has been helping leading mobile networks, insurers, retailers, manufacturers and banks by driving down the cost to serve whilst increasing customer satisfaction. We provide market- leading omnichannel knowledgebase which is comprehensive and constantly adopting to real world demands. Our business competencies include: • Interactive knowledgebase. • Diagnostics: solving product and service issues. • Process digitization: ensuring seamless flows. • Single source of truth across all channels such as Call Centre, Retail, Website, App and Chat. • Pre-Sales and Post-sales Support.