Lumenvox By Capacity

Since being acquired in 2023 by Capacity, the LumenVox LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity. LumenVox is now Capacity Voice, which reduces call volumes, improves customer experiences and resolves support issues instantly with AI-powered voice automation. Our advanced speech recognition and voice authentication transforms customer experiences. As part of Capacity, an omnichannel support automation platform, Capacity Voice helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.