Macromantra

MacroMantra is a private owned Customer Service Provider (CSP) and Knowledge Process Services provider started by a group of professionals who has proven track record in Outsourcing and Business to Business Markets. The spectrum of our services is comprehensive — Our Commitment to Quality and a low cost environment is aligned to our Values. • Customer Relationship Management/Contact Centers — We have the capability to provide a wide range of relationship management services, including sales, customer service, technical support, and retention. We are capable to deliver these across multiple delivery channels, including voice, Web chat, e-mail, and other self-service options. We use Quality practices like Six Sigma and lean to fine tune our processes continuously in our effort to provide you the best service available in the market • Transcription and Billing services — we are capable of delivering medical, business, legal transcription, and billing and coding services. We use service delivery models complying quality benchmarks for all the above mentioned line of businesses. We are committed to enhance patient safety, increase efficiency, and reduce costs with better quality at the least possible Turn Around Time. We are committed to a HIPAA compliant environment.