Made - Make A Different Experience

At MADE (Make A Different Experience), we help you : Our expertise : Roll out & adoption : scale up your POC or MVP to get ROI on your transformation Ecommerce & service : maximize your sales & customer satisfaction Supply chain : deliver high sustainable recurrent performance while reducing stock How does it work : 🧠We define together up to 3 main goals (CSTAT,% digital revenue, Growth, EBITA, NB countries.) 🧰We tailor a systemic tactical plan (4 axes : people, data, process, solution) We monitor adherence at each stage : POC, MVP, AT SCALE You pay for the results not for the journey Our results : Ecommerce & service, roll out & adoption - Shift worldwide revenue from 19% to 40% online within 18 months (starting from scratch)- 2/3 of customers stating the brand is easier to deal with the new digital platform - 87% internal team readiness before go-live (13 countries) Supply chain - OTIF (on time in full): 45% to 90%- Worst to Best in class according to IVD benchmark Our references : Electrolux Professional bioMérieux Contact us : Julien.weber@makeadifferentexperience.com