Mallen Services

Mallen Services specialises in service and support optimisation. Through optimisation we have a proven record of- Reducing cost- Reducing service delays- Minimising accountability issues- Reducing frustrations commonly bundled with vendor support services. Mallen Services started out providing IT and Electronic Security service support solutions. Over time our business has evolved to include support optimisation for many more services, including Lifts, Building Management Systems, and other solutions that need to be running reliably for day-to-day operations. The Mallen Services unique Intelligent Monitoring solution ensures that faults are identified as early as possible, often before the effects of the fault are felt by our clients. Real-time Monitoring automation systems allow us to action as soon as possible. We do not believe in lock-in contracts. Our clients only pay for the services they deem necessary. We do however offer our clients a Service Level Agreement designed to show our commitment to their organisation.