Mi Academy

MI Academy delivers project-based training to help business eComm leaders build creative and high performing teams in Marketing, Customer Experience & Organisational Alignment. What is Project Based Training? Project Based Training (PBT) which is a teaching method where students learn by actively engaging in real-world, personally meaningful projects. With PBT, we work with a client on project that they may already be on their roadmap or goals and scope out the current roadblocks and missing capabilities to develop a training roadmap that will deliver great results while up skilling the in-house team. As part of this project, we leave our clients with practices and frameworks that help to embed the knowledge and use it. We are fanatical on helping our clients receive tangible and ROI from their training investments. Why MI Academy is incomparable to others: We don't do generic classroom workshops that you need to figure out how to apply the new knowledge or hold onto our IP, we knowledge transfer. We are not an agency, we don't set and forget. We deliver the program only to you, with your customer data/insights, your skills, technology and company goals in mind. The value of what we do doesn't just stay with you for the campaign, it stay's with you for life. We deliver beginner to advanced customised workshops & accelerator programs. Help your team up-skill and deliver better results in- Email Marketing - Personalisation - Conversion Rate Optimisation - Social Media (Paid & Organic)- Loyalty Programs - NPS & Voice of Customer - Customer Experience Maturity - Team & Leadership Alignment - Digital Leadership - Innovation Incubators - Design Thinking - Marketing Automation - Sales Enablement - Collaborations & Partnerships - Strategic Creativity - Data & Analytics - Ways of Working We're rated 'Excellent 'on Trustpilot, and have taken home the Best Customer Holistic Customer Experience at the VIP Awards 21/22. Best Virtual Event for the Retail HackGames.