Michael Richardson

Program Manager capable of bridging the gap between business requirements & solutions that result in exceptional client experiences. Uniquely skilled in fostering strong customer relationships with tactful negotiation, diplomatic communication, qualified solutions, to produce desired results. Adept in delivering end-to-end complex multi-technology projects and leading cross functional business and technical teams in IT, Engineering, Security, and Enterprise Infrastructure Operations. FUNCTIONAL: Agile, Data Analytics, Risk Analysis, Scope development, Financial Analysis/Planning, Purchasing/Procurement, Software Development, Business Process/Strategy, Project Management, Project Planning, Scrum, Stakeholder Engagement, Resource Planning, Contract Negotiations INTERPERSONAL: Leadership, Communication, Time Management, Negotiation, Adaptable, Conflict Management, Team Building, Critical Thinking, Problem Solving DOMAIN KNOWLEDGE: Audio Visual, Control Systems, Information Comm Technology, Enterprise Infrastructure, SaaS, IaaS, PaaS, IoT, Operational Technologies, Telecom Network Services, Cloud Architecture TECHNICAL STACK: PowerBI, Microsoft Azure/Office, O365, SharePoint, DTools, GCP, Tableau, Trello, Slack, G Suite, Ubuntu, Crestron Toolbox, AutoCAD, Adobe Suite, ArcGIS, Google Data Studio, Service Now,(familiarity with: JAVA, Python, R, JSON, APIs, HTML)