Monument Labs

We're a Richmond-based consultancy specializing in turning messy data into actionable insights, manual processes into automation, and frustrating workflows into systems that actually work. Our approach is simple: understand the real problem, build a working solution, and deliver it in weeks instead of quarters. Led by Kyle Johnson, former Meta FAIR Senior Data Scientist with six years building AI systems at scale, Monument Labs brings enterprise-grade expertise to organizations that need practical solutions. Kyle's background spans Trust & Safety AI, machine translation, and data systems that operated across billions of users—but what sets Monument Labs apart isn't just technical chops. It's our commitment to understanding your business before writing a single line of code. We don't start with technology. We start by shadowing your team, watching the actual work, and identifying where automation creates genuine value versus where it just adds complexity. This means our solutions fit your workflow instead of forcing you to adapt to ours. Our track record speaks for itself: Call Compass reduced QA evaluation time by 80% for call centers. Riff transforms hours of customer interview analysis into minutes. Takeout democratizes data access by letting anyone query databases in plain English. These aren't theoretical capabilities—they're live products serving real customers. Monument Labs works with organizations across Virginia, from Fortune 500 companies to growing startups. We're equally comfortable building custom solutions from scratch or consulting on your existing AI initiatives. Either way, you get transparent pricing, realistic timelines, and solutions you own completely—no vendor lock-in, no recurring license fees. If you need a 50-page strategy deck and monthly status meetings, we're probably not the right fit. But if you want someone who'll learn your business inside out and ship working solutions fast, let's talk about what's keeping you up at night.