Mpath Consulting

Quality & Operations Leader | COPC® Certified | Lean Six Sigma Green Belt | Driving Excellence in Tech for 10+ Years With over a decade of experience in global tech companies, the founder Melissa Lim brings a proven track record of driving quality, operational excellence, and strategic process improvements. Melissa holds a COPC® certification, Lean Six Sigma Green Belt, and formal training in project management, enabling her to blend data-driven decision-making with practical, scalable solutions. Melissa's career spans roles in Quality Assurance, Business Analysis, and Operations Management, where she has led high-impact initiatives; from optimizing vendor QA accuracy to implementing global SOPs and introducing lean processes that reduce waste while improving service delivery. Melissa is passionate about creating systems that empower teams to perform at their best, backed by clear processes, actionable insights, and a culture of continuous improvement. Specialties: Quality Management, Process Optimization, Project Delivery, Vendor Operations, Data Analysis, SOP Development, Lean Six Sigma Practices, Change Management.