Net Bangla Limited

Net Bangla Limited is a leading Call Center, BPO, IT Outsourcing, IT Infra Development, Systems Integrator, Electronics Safety & Security Service Provider located in Dhaka focusing on Quality. Our services: Inbound Call: Interactive Voice Response (IVR) Services Customer Care Customer Complaints (Product/Package/Service Related Complaints) General Inquiries (Product/Package/Service Information) Customer Billing Inquiries Suggestion and Promotion Dealer/ Service Point Location Finder Change of Address Bill Issuance Request Medical Answering Services Online Customer Support Services Order Entry Services Payment Collection Services Product Recall Management & Technical Information Real-Time Inventory Status Services Rebate Processing Services Registration of Event Participants & Prospects Subscription Lead Generation Dedicated Team & Support for Corporate & High Value Segments Dispute Handling Customer Suggestions 360° Customer Support Through Web Chat Services Website Generated Customer Request Services Email and Voicemail Services SMS Services Outbound Call: Telemarketing of products and services Tele-sales of products and services Appointment setting services Database services Tele-sales lead generation Tele-survey Customer win-back and churn management Follow-up and resolve customer complaints Market intelligence services Collection of customer information Monitoring Distribution and sales channel General Notification i.e. occasion/event based greetings, welcome call, Planned Activity Request etc. IT Outsourcing : IT Managed Services IT Infrastructure Outsourcing Social & Digital Application and Database Outsourcing Critical IT Infrastructure Operation Critical Application Management Transport Information systems and process management BCP and Disaster Recovery. Digital Marketing Services: Content Marketing Search Engine Optimization- On and Off Line Social Media Marketing Email Marketing Website Analytics SMS Blasting F&A BPO Services