Newway Gen. Do Something Different

NewWay Skylink solutions is a provider of cutting-edge technology solutions and services in the US, Canada, Europe and GCC mainly working on Telco and travel Inbound Customer Support. We believe that innovation, commitment to quality, and effective partnership with our clients is the foundation of success. Our company was established 6 years ago and since then we have become a force to reckon with. We are a Canada based company with 200 seats call center expandable up to 500 located in Lahore, Equipped with internet and electricity backup. Mostly everyone here works on their dedicated laptops, we still have 25% desktop on one floor in case someone needs it. There are gym and cafe on the third floor with first two floors fully dedicated to working seating capacity. We believe that our experience in handling similar projects and our human and technical resources equip us sufficiently for its completion. We have certified in-house pieces of training which trains new hires on soft skills polish their communication skills with the wide array of telephone ethics syllabus by Nancy C and Telephone doctor. Once they successfully clear PST (a quiz after training) they finally get inducted on the floor after client particular training to ensure internal and external customer satisfaction and leaving up to mark quality standards. NewWay Skylink solutions offer you the choice and the flexibility of outsourcing support with a dependable, well educated, trained team and a growing culture in all verticals. Our solutions have helped our clients to achieve operational superiority in parallel with strategic differentiation. We look forward to working with you, We Hope to hear from you soon.