North Fork Research
To observe and audit in-store behaviors, we recruit and schedule highly qualified Independent Contractors. Our Field Coordinating team is your direct contact for all your questions and scheduling concerns. Mystery shopping is the process of evaluating customer service throughout a variety of retail operations. Mystery shoppers perform certain tasks and observations which may include: interacting with an associate, asking specific questions and purchasing an item. Upon completion of their assignment, shoppers will submit their objective feedback via an online reporting tool. THE INFORMATION NORTH FORK COLLECTS PROVIDES OUR PARTNERS WITH A 360° VIEW OF THE CUSTOMER EXPERIENCE.
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organic / mo
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