Oct Consulting

OCT consulting supports organisations in the area of IT management & consultancy, strategy development, sourcing and service transition. The professional expertise is at the intersection of Organisation, Change and Technology. Specialties: Strategy development, strategic sourcing, translate demands to technical solutions, IT Governance (Demand & Supply), international environments, IT infrastructure technologies, telecommunications, 24x7 IT operations, Service Management, client security, ITIL, Prince-2, BI, ERP, WMS Examples of projects: • Based on the organisation's strategy, development and implementation of the IT strategy, provide advice on technology, services and the impact to the organisation; • Determine the organisation's demand for solutions, find the underlying needs and determine in what way (technical) solutions meet this demand; • Management and restructuring of IT departments, staff development and implementation of industry-standard support processes (e.g. ITIL/Prince2); • Gain understanding of technical or organisational complex situations, determine the added value of technologies and processes, development of the business cases, work with multiple stakeholders and convince them of the chosen direction; • Based on the organisations demands, sourcing or outsourcing of IT services, including definition of the services catalogue, negotiation of the SLAs and the IT support model.