On Call Central

On Call Central replaces a medical call center with an advanced, automated on call platform that produces end-to-end documentation of all patient-provider phone interactions, including permanent audio of all calls. We process millions of calls annually for healthcare organizations of every size, and we do so at a fraction of the cost of a live call center. BOOK A DEMO: Want to learn more? Send a connection request, or book a call with me by copying & pasting this link into your browser: ON CALL CENTRAL FEATURES-Cloud Based & Fully Automated Our servers pick up the phone instantly and eliminate operator error. You get to set your call schedule and determine how providers are notified. The system automatically follows up with providers to ensure they receive urgent messages-iOS and Android Apps Convenient iOS and Android applications allow you to retrieve messages, return calls, manage your call schedule, and set how you want to be notified, all from your mobile device-Transcription A recently introduced a new transcription feature allows providers to read their messages on their personalized web interface and mobile application-Simple Call Schedule Management A drag/drop interface lets you set call schedules months in advance. Create a weekly template, and then drag providers onto the correct time slot. Create one time exceptions to accommodate last minute changes-Protect Provider Privacy When providers return patient calls, On Call Central replaces the provider’s caller ID with your practice’s caller ID. No need to block caller ID each time you return a patient’s call-Permanent Documentation & Call Recording On Call Central automatically maintains permanent recordings of all patient messages. We log every message, every notification to a provider, and every call back-Flat Rate Pricing A single flat rate per provider. No long term contracts and you can cancel at any time.