Open Orbit
Technology combined with human expertise for process design and improvement- Translate strategic goals into Operational Excellence - Strip out non-value-adding activities - Deliver consistent experience to customers and staff - Situate your KPIs in the flow of service delivery - Streamline processes before automating them - Deploy process knowledge in mobile-friendly mode - Build Lean and improvement muscle in your teams Lean Six Sigma and Design Thinking made simple. Imagine having software that mimics a consultant - algorithmic technology that mentors users in how to solve business problems, and makes process improvement better, cheaper, and faster. Open Orbit applies a symptom-cause-remedy approach to solving business problems, systematically guiding users from problem identification through to a solution – just like a consultant. This optimizes the highly cognitive tasks performed by knowledge workers that require thinking, reasoning, decision-making, understanding, learning, and remembering. It is a process that can reduce the time and cost of projects by up to 50 per cent. Open Orbit turns up the knob on all the dimensions of transformation planning by applying Lean and Six Sigma to project definition, process modelling, measurement, root cause analysis, solution hypothesis and benefits tracking. It provides an active workbench that reduces the effort and time required to get results, a live and context-sensitive knowledge base of insights and best practices, and a connected community forum to drive sustained benefits and engagement. It is the thinking place of choice that the practitioner turns to, so it naturally becomes the system of record for improvement projects. It enables Agile and Anytime governance at project as well as process level, accessible organisational memory, and standardisation of approach, without having to mandate usage from the top.
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