Opsangel

OpsAngel is a forward thinking operational consultancy. Focused on business transformation through the improvement of processes and systems our clients are reaping the benefits of being more organised. Our work facilitates a cultural shift towards more joined up working, values-led decision making, and customer centric operations. This all adds up to a more engaged workforce, better service delivery and more confident customers who stay longer. We aim to find the cause, not fix the symptom. OpsAngel is a values-led organisation on a mission to make business operations easy to understand, and solutions simple to implement. Building a business on solid foundations is no longer something that can be left to chance, but a necessity for businesses looking to adapt and thrive in the 21st century and in a world where automation is a key driver for success. Our vision is to grow a team of OpsAngel’s who will be on hand to give operational support to both startups and established businesses on an ongoing or project basis. We can help you to- Drive efficiency and introduce effective working practices across your organisation - Map workflows and create operational documentation - Design and introduce new processes - Define organisational structure and write roles and responsibilities that directly link to workflows - Find efficiency savings and assess available technologies against business requirements - Explore the operational viability of a new business idea - Assess operational risk and develop an operational plan that mitigates against those risks - Increase customer satisfaction by improving customer facing workflows