Opshiva
Opshiva AI (by AR Village Technologies Pvt Ltd) is an Agentic AI platform transforming customer service, grievance management, and after-sales support operations through autonomous AI agents. We help businesses and government organizations automate complaints, tickets, inquiries, warranty management, escalations, and support workflows using AI-powered voice calling, WhatsApp automation, and intelligent workflow orchestration. Our platform enables organizations to deliver 24x7 multilingual support with faster resolution, reduced operational costs, improved accountability, and scalable customer operations — all with minimal human intervention. From municipalities and utilities to real estate, logistics, and enterprise support teams, Opsiva AI is building the next generation of AI-driven service and support infrastructure. Core Capabilities: • AI Voice Agents • WhatsApp AI Automation • Autonomous Ticket & Workflow Management • Complaint & Grievance Resolution • SLA Tracking & Escalation • Analytics & Operational Dashboards • Multilingual AI Support • Agentic AI Workflow Orchestration Building the future of AI-powered service operations.
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