Orbital Integrated Solutions Ltd
WELCOME TO THE AGE OF PERSONALISATION We all know the world is noisier than ever before. Attracting talent to work for you, or customers to buy from you is harder than ever. In this new age of personalisation, it’s second nature to ignore the irrelevant. But relevant experiences still cut through the noise. Our “listen, understand, integrate, predict and act” framework enables you to treat customers and employees as individuals; offering them personalised experiences they just have to share. Like this one: Your flight is delayed… but you don’t know it yet. In fact, the Chairman of the airline doesn't know yet either. And he’s sitting right next to you. Both of you are equally surprised by a text explaining you've been booked on different onward flights, so you can make your connections. The airline CEO questions a passing air stewardess. “There are no delays to my knowledge, Sir” she says. With a heavy sigh he reaches for his iPhone. He messages his CIO to tell him that a key part of their new customer engagement platform isn’t working properly. Just then, the pilot announces that your flight will be delayed by 1 hour due to bad weather in Boston. The CEO types a message of congratulations instead. This is a true Orbital story. This is the kind of thing we do best.
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- 1financial controller
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