Outcrop Consulting

Based in Fremantle, Western Australia, Outcrop Consulting provides learning management system (LMS) expertise to small and large organisations - selection, implementation, support and development of on-line learning content (eLearning). Outcrop specialises in the support of the franchise industry - providing solutions to train new franchisee staff and provide ongoing training. Director and principal consultant, Ward Scarff, is an experienced HR and L&D practitioner. With over 30 years’ experience in the Australian finance and insurance industry, Ward knows how to distill the key issues that may impact the successful implementation of your first, or next, LMS. His involvement in on-line learning started in the mid-90s when, as a learning and development professional, he did a course on ‘multi-media computing’, a for-runner of web based delivery of learning content. When Australian federal legislation changed the learning landscape in the finance and insurance industry in 2003, Ward was lead contact with his employer’s first LMS vendor while also turning his hand to pixel-pushing (developing on-line learning content). Four LMSs and five international implementations later, he is still enthusiastic about the benefits of on-line learning and rapid, learner focused implementations. Ward speaks the language of your learning and development practitioners.