Pet Pit Stop

Pet Pit Stop was built by veterinary professionals, for veterinary professionals. Let us hep you to reduce stress, grow business, and provide better care in your animal hospital by providing new ways to communicate with clients. Reduce your stress by embracing technology! Let us use our text, chat, and online booking capabilities as an extension of your own website to book appointments and answer customer questions! Free yourself from the stress of high inbound call volume by letting us communicate with customers the way they prefer… online! Also, our team of trained customer service experts are ready to manage your online reviews and even take on your toughest customers! A single unhappy client can take up to 5 hours of your time and cause lots of stress! Let us give all of your reviews the follow-up they deserve and resolve any conflict that arises. Let us use our text, chat, and online booking capabilities as an extension of your own website to book more appointments and grow business for your hospital! We can even take deposits for new bookings… to look out for your bottom line. We also create website, email, and social media content that truly maximizes your online presence, attracts new clients, and cultivates relationships. Our innovative and creative marketing team knows how to find and deliver new clients, without putting more burden on your staff! We improve care by implementing chat and text technology, seamlessly… right from your own website! Our experienced Veterinary Technicians can answer customer questions, view photos, give sound advice, book appointments, take deposits, and even transcribe text into exam notes. Put down the phone and pick up your business! Staff spends less time on the phone and more time serving the clients and patients in your hospital. While clients spend less time on hold and trying to reach your hospital. Born from necessity and tested to perfection in 3 of Southern California's most successful animal hospitals.