Phoenix Mrc Ltd

Phoenix MRC is a full service provider of qualitative and quantitative market research to the highest standards. Our main areas of specialism are financial services, branding, advertising, customer satisfaction, product development and mystery shopping. Phoenix MRC also offer CX advisory services, including benchmarking customer centric culture with the Market Responsiveness Index (MRI™). Phoenix MRC was founded to fulfil an ethos of marketing consultancy – a passion for high quality, fit-for-purpose insight and consultancy and a belief in the enabling role of the agency through delivering service as promised on time and on budget. Phoenix MRC was established in 1994. Surveys have covered telephone, internet, e-mail, postal and face-to-face enquiries. Our experience includes a wide range of companies including Harrods, Royal & Sun Alliance, Bristol Airport, the AA, Prudential, McCann Erickson, L’Oreal, Parker Pens, SuperDrug and the Chelsea Building Society as well as SMEs including start-ups, smaller local companies and institutions and governmental organisations.