Plus Alpha Consulting Co., Ltd

We promote the “Mieruka Engine”(visualization engine) in businesses and keep on supporting the prosperity of the company and the development of society by our marketing analysis know-how, which is our strength, and system development. Specialized in analyzing Voice of Customer from any feedback across all support channels (customer or employee survey, call center, online chat, social and email). Mieruka Engine is strong in text mining and provides both analysis and dashboard functions in one platform, even data collection and task management for improvement too. Over 1,400 clients, including leading manufacturing companies, financial institutions and ad agencies are benefiting from our state of the art text mining solution - Mieruka Engine. Thanks to all clients made us no.1 for Text Mining Market (SaaS) solutions in Japan for consecutive six years. Also awarded “Best Ventures Top 100” with recognition for our specialties in analysis of text mining.