Postal Forum

Postal Forum is a self-regulatory body designated by the Malaysian Communications and Multimedia Commission (MCMC) under Sections 49 and 50 of the Postal Services Act 2012 to give feedback and make recommendations to the MCMC on any matters concerning the interest of consumers of the postal and courier services industry. Amongst our functions are to identify and keep under review matters affecting the consumers, represent consumers’ interests including complaints handling, and promote consumers’ interest in relation to the tariffs and standards of the postal and courier services industry