Property Codes Compliance Board

The PCCB maintains a register of firms committed to operating in accordance with the Code, and monitors their compliance with the Code and encourages non-subscribing search firms sign up to the Code to promote increased consumer protection. The benefits to consumers of choosing a firm registered with the PCCB is that the firm is committed to delivering an agreed standard of consumer service and has agreed to abide with The Property Ombudsman scheme (TPOs) that exists to provide consumers with appropriate redress in case of any unresolved complaint. The benefits to firms of registering with the PCCB as a subscriber to the Code are that they demonstrate commitment to industry standards, best practice and consumer protection. Firms registered with the PCCB as subscribers to the Code are allowed to display the Code logo to signify their commitment to the Code.