Pti Cymru

PTI Cymru offer expert bilingual customer service management, marketing support, bus data services, translation services and much more to a range of organisations across Wales and the UK. We are committed to creating bespoke high-quality services based on collaborative relationships with our clients. Delivering trusted and innovative solutions since our team have the knowledge, flexibility and capacity to produce measurable results. The contact centre services we provide include customer service, general enquiries, reception services and complaint handling. These services are delivered over the telephone, by email and on social media. Our Cardiff based marketing team additionally offer professional support to clients in the form of social media management, event staff coordination and website content management, with levels of support depending on a client’s requirements. Also based in our Cardiff office is PTI Cymru’s data team, who create and maintain bus service information for the whole of Wales. This data can be supplied to developers for use in other bespoke bus information systems. Many of PTI Cymru’s existing clients have been with us for a number of years, which is testament to the success, longevity and flexibility of service we provide. In each case, we build strong relationships with our clients to ensure that we have a detailed understanding of their values and can deliver the highest quality of service on their behalf. If you would like to know any more about the services PTI Cymru provide, visit our website and get in touch to start a conversation about the work we can do for you. We look forward to hearing from you soon!