Queen Hostel

Our Mission • Providing accommodation for young travelers, making them feel at home, in a friendly and sparkling atmosphere, giving them a comfortable bed where they can rest, all the comforts and services they need to have the most welcoming hostel experience of their lives. Our Values & Principles • Home Feeling - Receive our guests as we receive a friend in our house, making them have an unforgettable stay. • Friendship – Bond with people in such a way that they arrive as guests and leave as friends. • Proactiveness – Judge what needs to be done and take action, do an “extra mile”. • Cooperation – Always help each other and cooperate to achieve our goals, what happens in one shift will influence all the others. • Accountability – Feel responsible for what happens on the Hostel, from a paper on the floor to an issue with a guest. Solve every kind of situation, don't wait for other people to do it. • Excellence – Provide to our guests a 10/10 experience. We want them to have the most welcoming hostel experience of their lives. • Courtesy – Be courteous and respectful with all guests and colleagues, always do your best to exceed the expectations.