Rcalls Services

R call Services is one of the leading provider of fully integrated strategic Business Process Outsourcing (BPO services) and Knowledge Process Outsourcing (KPO Services) to our key partners across the globe mainly in Australia, Asia, New Zealand UK and USA. R Call Services is one of the leading providers of inbound and outbound call centre services in Delhi NCR. We have the skills, experience and resources to help companies achieve a higher operational performance at a significantly reduced cost through improved metrics such as faster handle times, higher sales conversion rates, and increased customer satisfaction scores. We deliver unrivalled business value for our clients by combining operational excellence with a deep domain expertise across a broad range of industry verticals. All of our services are delivered from our state-of-the-art call centre facilities in Delhi. The Team The company is managed by a team of like minded individuals who have been working in the Call Centre environment for many years. The senior managers are highly qualified and experienced in delivering a broad range of services to their clients. Our expertise lies in more than 15+ years of experience in call centre management and back end technologies. Learning & Development At R Call Services, we partner with all our clients to develop specific processes, scripts and training programs for each client to ensure our team members deliver the best service. We run an extensive training program which includes both formal and informal training. We have a dedicated team to manage and develop the training sessions. Our highly motivated and capable leaders provide ongoing training programs, aimed to extract the best performances out of our consultants.