Reactive Building Services Ltd

This dynamic company has over 20 years of experience and expertise within the UK insurance repair management network sector and commercial planned and reactive emergency maintenance repairs Our coverage is across the UK, 24 hours a day, 365 days a year. Our Mission - Whilst listening and supporting our valued clients we build our reputation on, reliability and flexibility to meet the demands of the insurance and building maintenance industry. We are consistently providing solutions to meet the needs of the client and ensuring customer satisfaction at all times. Our Promise - We will build confidence and trust through exceptional service, promoting sustainable long term relationships. Our Principles •Safety - The safety of our clients, the public and our employees will not be compromised. •Quality - All work is delivered to the highest possible, appropriate standards. •Reliability and Punctuality - Our entire team strives to be on time, every time. •Communication - We deliver correct and precise service led information. •Honesty and Fairness – We maintain trust through transparency. •Courtesy - We are respectful, helpful and thoughtful at all times during the process. •The Environment - We comply fully with all regulations and codes of practice. Our Referrals - Over 80% of new business comes through referrals from existing clients. This is a reflection of the service our teams provide. Our business is built around having the right people to do the right job. This successful teamwork and committed network gives our clients the confidence to recommend us to others.