Religence

Religence is a CRI (Customer Relationship Intelligence) Advisory Firm formed to commercialize Linda Sharp's CRI patent and quantify value creation. We have operationalized CRI in CRVtech, a Religence dba. CRVtech is our digital transformation technology startup where we've developed two NEW breakthrough Sales and Marketing Operational Controls. There are many good, practical ways to get started collaborating with us. Our multi-disciplined Religence CRI advisory team can help you answer any of these: • How do you create value for customers? • Why do top priority customers buy, stay, or leave? • Who are your most profitable customers and why? • What strategy is more likely to be profitable in execution? • How well do you handle critical interaction processes-when things go right or things go wrong with customers? What is their experience like? • Who’s in charge of the relationship, of retention? Next, we can help you track the customer experience-to make sense of the data and answer these questions: For Frontline Staff & Managers: • What is happening right now with individual customers? How effective are the interactions? • How does the customer experience compare to previous successful patterns? • What would be the best thing to do next to develop the customer relationship? • What would be the most profitable action to take? • How well is this strategy working in real time? For Executives • How confident are you in your forecast? • Are you growing high-value customers? • How well are you driving profit and satisfaction? • How can you achieve sustainable competitive advantage? • What is your formula for success? • Where are you making more money? Where should you focus next? With relevant intelligence about your relationships with customers, your company can achieve sustainable competitive advantage, high-profit growth, real-time operational control, and repeatable success. Let's get started.