Retailcx
RetailCX is a retail customer experience training and consulting firm that helps retailers and service businesses improve customer experience, engage colleagues, and increase customer loyalty. Experienced trainers deliver our classroom training, which covers customer service, sales techniques, communication skills, and problem-solving topics. In addition, online courses are available on demand and cover similar issues, allowing learners to complete the course at their own pace. Retail CX also offers bespoke training programs to meet each business's needs. These programs are tailored to the business's products, services, and customer base, ensuring the training is relevant and practical. In addition, Retail Cx offers a range of support services to help businesses implement the training and improve their customer experience. This includes coaching and mentoring, mystery shopping, and customer feedback surveys. Retail CX is a leading provider of customer experience training for retailers. It offers a range of products and services to help businesses improve their customer service, increase sales, and build customer loyalty.
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Mark Gould
Founder · General Business & Management
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Suzy Dunn
Joint Founder · Other
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