Ripple Strategic

Ripple Strategic is an AI-fluent digital and customer experience consultancy providing Chief Digital Experience Officer (CDEO)-as-a-Service for executives and senior leaders running complex transformation initiatives. Ripple integrates as an on-demand senior leader inside your organisation, helping you validate and calibrate three critical dimensions of any major initiative: • Strategy - clarity of direction and AI-readiness • Delivery - operating model, people and partners • Measurement - modern data, governance an Founded by Stuart Gonsal, a digital and CX transformation advisor with recent Harvard AI executive education and 20+ years’ experience across enterprise, government and consulting environments, Ripple brings a 360-degree perspective across strategy, design, delivery and measurement. Operating as an AI-fluent CDEO-as-a-Service, Ripple provides senior strategic oversight to help organisations align direction, empower teams, and unlock measurable improvement through human-centred, data-driven and AI-informed insight. From roadmap validation and transformation governance to modern measurement frameworks and CX innovation, Ripple supports leaders navigating emerging technologies, shifting customer expectations and the pace of change. The Ripple Effect is Ripple Strategic’s thought-leadership channel, sharing practical insights on AI-enabled digital and CX transformation for executives and senior leaders. “Ripple complements your C-suite with strategic validation and refinement of digital and customer experience direction - helping leaders navigate emerging technologies and overcome the gaps between strategy, execution and measurement.” Stuart Gonsal - Director & Founder Connect: ripplestrategic.com.au therippleeffect.ai