Robinson Steel

Order Entry: Process, acknowledge and follow up on customer orders received via e-mail, fax, phone and EDI Processing customer complaints, change orders, returns and expedite requests Maintain open lines of communication with entire organization about late orders, pricing discrepancies, customer complaints and any other related items Strive to create a great customer experience through building a relationship with customers, being reliable, focusing on listening and helping them whenever I can Using company computer system to its full potential while assisting customers daily