Rufaidah Group

About US : Telemedicine is a healthcare delivery model established over 40 years ago, beginning as a way for hospitals to extend care to patients in remote areas. Since then, the use of telemedicine has spread across the globe, and through technological advances has transformed into an efficient and convenient model of care, and it allows patients to talk to doctors - and get medical advice over the phone - instead of visiting a doctor in the clinic or hospital. We’re a team of experienced doctors and pharmacists specially trained to provide easy, convenient and confidential medical consultations of the highest quality, over the phone or on line, we have a system in place to guarantee quick response times and confidential record keeping. Today, the majority of global telemedicine services are in use across the United Kingdom, USA, Canada, Scandinavia, Switzerland and Australia – and now the Middle East from Syria. The International Society for Telemedicine & eHealth (ISfTeH) is represented in 85 different countries and territories across the world. Our Vision : To be the trusted medical partner that Middle East residents turn to for world-class, non-emergency medical advice, quickly and easily, anytime, anywhere. Our Mission : We aim to transform the way healthcare is delivered in the Middle East by integrating a proven, Swiss-based medical teleconsultation approach using modern technology to deliver world-class, compassionate medical care, wherever and whenever our patients need it. Our Complaint Policy : We welcome any comments or complaints you may have, and have in place a Complaint Policy to ensure that complaints are handled in an open and honest manner, with our commitment to providing the highest standard healthcare services in a convenient manner, we aim to make it easy for you to submit a comment or complaint, If you have a complaint please call our to Skype or email us at any time.