Safricloud

SafriCloud is a market innovative leader enabling organisations from different verticals to collaborate, communicate and benefit from improved service experience, increased productivity and reduced operational costs. SafriCloud measures its’ success by how it improves customer’s productivity and revenue growth in a simple and efficient way. Beyond a customer-centric approach, we strive in advising through innovative solutions that are best-of-fit, scalable and in line with organisational goals while reducing costs. SafriCloud offers simple and innovative solutions designed to allow customers to grow through a scalable and flexible architecture. We provide PureCloud Services that allow organisation to centralise their communication and collaboration environment. Collaboration and Communication Services are built on True Cloud Architecture with Geo-Redundant Infrastructure for reliability and scalability. SafriCloud VoiceConnect provides lowest Domestic and International Call Rates using dynamic voice routing. Voice Traffic is routed dynamically to operator’s networks using secure trunks and voice protocol standards connecting users without losing any voice quality and reducing call costs. SafriCloud empowers Call Centres to Accelerate Business Productivity, innovate customers and agents’ experience with PureCloud Engage. SafriCloud Value Added Services compliments call centre organisational strategies in improved productivity and increased profitability. Some of our services include: • Enterprise Cloud PBX with PureCloud Communicate • Call Centre on Demand (CCoD) and Business Continuity • Call Centre Agent Learnership and Training with EduPower Academy • WORKSPACE is our End-to-End Design, Implementation and Management of new Corporate Environments.