Seniorcarecx

Initially founded in 2009 (formerly Senior Care Insider), seniorcareCX has become the leading CX-focused (customer experience) Business Coaching & Consulting group dedicated to helping senior care (especially home care) companies thrive. Please note, we take on new clients on a limited and select basis. Our services may not be appropriate for all, and we may be limited by geographic, contractual, or professional obligations. Our founder, Greg Coopman, brings to your service an unmatched level of experience & knowledge with:* 20 years of experience * Starting, growing, scaling and selling multiple multi-million dollar senior home care agencies * Over 3 million hours of care provided *$75 million+ in private-pay revenue Our Guarantee! We are committed to delivering a world-class client experience and creating more value for our clients than they could ever imagine. We stand by what we do with a 100% No Risk Satisfaction Guarantee for all of our ongoing coaching & ongoing consulting services. Did You Know? INVESTING IN YOUR CUSTOMER EXPERIENCE (FOR CLIENTS, EMPLOYEES, AND BUSINESS PARTNERS) GIVES A BETTER RETURN ON INVESTMENT THAN FOCUSING ON ANY OTHER BUSINESS SEGMENT The research is in. Companies who are focusing on, prioritizing, investing in, and re-investing in their Customer Experience strategy are seeing unmatched results! More Profitable! More Revenue! Nearly 6x More Revenue Than Your Competition! Faster Growth- Customer Experience focused companies are 60% more profitable than companies who are not- Companies with superior customer experience bring in 5.7 times more revenue than competitors- 84% of companies that work to improve their customer experience report an increase in their revenue- Companies that prioritize customer experience grow their revenue 1.7 times faster than others- Customer experience leaders see a 307% return on their stock performance.