Separate Reality Ltd

Established in 2002 by Nick Jennings, Separate Reality is a dynamic software development company that has a suite of innovative products for delivering seamless digital experiences. Our goal is to provide advanced and effective solutions which power our customer’s digital transformation, and help them to increase revenue, improve sales, increase customer satisfaction, gain valuable customer insight and reduce the cost of software ownership. Our product stack includes point of sale solutions, app frameworks, web frameworks, portals, call centre solutions, and an off-the-shelf payment solution. A key product in our portfolio is the SR-SSB, a pre-built and enhanced Enterprise Service Bus (ESB). The SR-SSB connects diverse OSSB/BSS systems into a single middleware platform to deliver a unified customer experience across multiple touchpoints. This, coupled with our state-of-the-art app frameworks and years of know-how allows us to deliver the consumer and brand benefits of made to order digital experiences with the cost benefits of mass production. To ensure you receive the best solution for your business and that it delivers optimal performance at all times, we also offer comprehensive aftercare support and specialist consultancy services. Based in Newcastle upon Tyne, UK, we work with customers across the globe. From start-ups to established businesses, our solutions transform companies large and small, across a breadth of industries including telecoms, insurance, finance, utilities, communications and media, healthcare and more. If you’re looking for a trusted and knowledgeable partner for your digital evolution, then get in touch!