Shanghai Source Information Technology Co.,ltd

Source owns solid experience on IT outsourcing service management and IT training / consultancy business. Since founded in 2001, 80% of our clients have been our long term business partners. The advantages of our services include- Customized IT outsourcing, IT training and IT consultancy services- Professional and efficient service management processes, with management tools eg. 5W1H and PDCA etc. throughout the service procedures- SLA and KPI are key drivers of our performance, focus on both job competency and process management- Pay attention to internal training for staff, striving for satisfied customers and zero complaint. With solid perception and practice on IT service business, Source has established advanced quality model on IT service management, and has been continuously improving our performance via policy deployment (top down) and process management (right left).